• Operations and organization improvement
• Staff training and skill development
• Administrative management
• Information systems management
• Systems development and implementation

Jennifer's industry experience encompasses:

• Business and consumer services
• Funeral and cemetery operations

A selection of her distinguished accomplishments:

• As an Area Financial Manager, Jennifer supervised the financial activities of 50 funeral homes and cemeteries for the world’s largest funeral service company. Key accomplishments included:
   
  • Directing a liability relief project that resulted in several million dollars of recovered revenue
     
  • Independently developing, implementing, and supervising an Accounts Receivable program that resulted in a 30% reduction in outstanding balances
     
  • Conducting an embezzlement investigation that led to restitution payments totaling $800,000
     
• As a Corporate Project Manager for a large Midwest funeral/cemetery service consolidator, she managed key projects aimed at improving profitability and competitive market position.
   
• As a Project Consultant, Jennifer assumed a lead role in a project to customize and implement a comprehensive management information system for a multi-location, $25 million dollar sales and service company.
   
• As Director of Operations, Jennifer was instrumental in the start-up of an advance planning / insurance agency. Although primarily responsible for back office operations, she was also involved in developing sales presentations for prospective clients and designing direct mail campaigns.

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