Jennifer has 15 years of bottom-up experience in Service and Sales organizations with positions as Area Financial Manager, Project Consultant, Corporate Project Manager, and Director of Operations.
Her expertise is focused in:
- Operations and organization improvement
- Staff training and skill development
- Administrative management
- Information systems management
- Systems development and implementation
Jennifer’s industry experience encompasses:
- Business and consumer services
- Funeral and cemetery operations
A selection of her distinguished accomplishments:
As an Area Financial Manager, Jennifer supervised the financial activities of 50 funeral homes and cemeteries for the world’s largest funeral service company. Key accomplishments included:
Directing a liability relief project that resulted in several million dollars of recovered revenue
Independently developing, implementing, and supervising an Accounts Receivable program that resulted in a 30% reduction in outstanding balances
Conducting an embezzlement investigation that led to restitution payments totaling $800,000
As a Corporate Project Manager for a large Midwest funeral/cemetery service consolidator, she managed key projects aimed at improving profitability and competitive market position.
As a Project Consultant, Jennifer assumed a lead role in a project to customize and implement a comprehensive management information system for a multi-location, $25 million dollar sales and service company.
As Director of Operations, Jennifer was instrumental in the start-up of an advance planning / insurance agency. Although primarily responsible for back office operations, she was also involved in developing sales presentations for prospective clients and designing direct mail campaigns.
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